Privacy Policy — Florida Ignition Interlock

Last Updated: 11/1/2025

Florida Ignition Interlock (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, schedule an appointment, or use our services.

By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect
We may collect the following types of information:

Information You Provide Directly

  • Name
  • Phone number and/or email address
  • Installation location and scheduling details
  • Driver’s license or case-related information (if required for compliance)
  • Payment and billing information (processed securely by third parties)

Automatically Collected Information
When you visit our site, we may collect:

  • Browser type and version
  • Device information
  • IP address and general location data
  • Website usage data (pages visited, actions taken)

Cookies & Tracking Technology
We use cookies and similar tools for:

  • Website functionality
  • Appointment and checkout processes
  • Performance and analytics
  • Fraud prevention and security

You can disable cookies in your browser settings.

How We Use Your Information
We use personal information to:

  • Process and manage appointment requests
  • Provide ignition interlock installation, monitoring, and support
  • Confirm compliance requirements and documentation needs
  • Communicate appointment reminders and service notices
  • Improve our website, services, and customer experience
  • Process payments and prevent fraud
  • Respond to customer inquiries and support requests

We may also use aggregated, anonymized information for internal reporting and analytics.

Legal & Compliance-Related Uses
Because ignition interlock programs involve court or state compliance:

  • We may be required to share compliance data with authorized agencies when necessary
  • We only share the minimum information required to meet Florida DHSMV or court mandates

We do not sell personal information to third parties.

How Your Information Is Protected
We use physical, administrative, and technical security safeguards including:

  • Encryption of transmitted payment information
  • Secure hosting environment
  • Limited access permissions for employee access

While we take reasonable steps to protect your data, no system is 100% secure.

Payment Information
Payments may be processed through secure third-party processors such as:

  • WooCommerce Payments
  • Stripe

We do not store full credit card numbers.

Third-Party Service Providers
We may share necessary data with:

  • Approved ignition interlock manufacturers
  • Payment processors
  • Scheduling and communication providers
  • Website hosting and analytics tools

All such providers must protect your information appropriately.

Data Retention
We retain information only as long as:

  • Required by Florida IID compliance rules
  • Necessary to provide requested services
  • Required by law or regulation

After legal retention periods expire, data is securely deleted.

Your Rights
You may request to:

  • Access or correct your personal information
  • Withdraw consent for certain communications
  • Request deletion of certain personal information (unless prohibited by compliance laws)

To submit a request, contact us at: privacy@floridaiid.com

Links to Other Websites
Our site may include links to third-party resources. We are not responsible for their content or privacy practices.

Changes to This Policy
We may update this Privacy Policy periodically. The updated version will include a revised “Last Updated” date.

Contact Us
If you have questions about this Privacy Policy, contact us at: privacy@floridaiid.com